NetClient CS Frequently Asked Questions

Questions: What is a portal? What types of files can I exchange with you? How do I access my account information? When and how often can I access my account information? Do I need a password? What do I do if I forget my password? Is NetClient CS secure? Answers: What is a portal? A portal is a private doorway to information. NetClient CS portals are private, secure areas on the internet, accessible to only you via our website. Think of NetClient CS as a private online office that only you and we can enter. Top What types of files can I exchange with you? You can exchange any type of file! You can exchange Microsoft Office files, budget templates, QuickBooks backup files and forecasting documents with no faxing, postage, or courier costs -- all in a secure environment! Top How do I access my account information? It's easy: 1. Visit our website. 2. Click on the "client sign-in" link. 3. Login using your personalized ID and password. 4. Use any or all of the available online services we have personalized for you. Top When and how often can I access my account information? You can access your account as often as you like -- any time of the day or night, any day of the week, from any place where you have an internet connection. Top Do I need a password? Yes, Once you sign up to use NetClient CS, you will receive your own private ID and password. Top What do I do if I forget my password? Contact us. Click on the "forgot your password?" link and we will email it to you in a hurry. Top Is NetClient CS secure? Absolutely! Your software and data are in the most secure location available -- a Class-IV, IBM-certified data center. The data center takes every precaution to guarantee the safety and integrity of your data. Top